This video podcast is the latest in the Identity Matters: Digital Identity and the Evolution of the Internet series, produced by InnovationAus.com in partnership with Ping Identity. In this episode, editorial director James Riley speaks with Steve Dillon, Head of APAC Architecture, Ping Identity and Julie Gleeson, Director – Cyber & Identity, Deloitte Australia, about the need for organisations to replace implicit trust with digital ID to achieve zero trust architecture (ZTA). We know the traditional approach to security can’t meet the evolving threats or secure resources for remote employees. But organisations also need to eliminate friction through identity access management (IAM) to be competitive in the digital space. How does government in particular strike this balance? And how do they manage their citizens’ level of trust – and expectations – through digital ID?