5G is a pivotal feature of connectivity. In this InnovationAus The Age of Trust podcast, NSW Government Department of Customer Service’s Director Spatial Services, Wayne Patterson, and Verizon’s Head of Solution Architects, Tony Harb, discuss the importance of connectivity for important, and at times critical, digital twins of real-world entities. Leveraging digital twins could create value for enterprises in Industry 4.0, address the challenges of Australia’s COVID recovery to boost the economy, and support organisations in their digital transformation.

Streamlining the two-way trade and investment process between Australia and the US is essential to the COVID recovery of both countries. The value of this mutual investment currently accounts for 90% of the Australian share market, and is 10 times larger than the value of our relationship with China. So what has changed in how the two countries can work together? April Palmerlee, CEO of the American Chamber of Commerce In Australia (AmCham) and MJ Salier, Chief Legal Counsel at Verizon discuss how we can leverage the trust American businesses have in Australia’s transparent and accountable legal and regulatory systems, and what role 5G and IoT connected devices can play in this relationship.

The impact of the recent amendment to Australia’s Security of Critical Infrastructure Act on smaller companies within the electricity, gas, water and maritime supply chains is yet to be fully realised. Fergus Hanson, Director of the Australian Strategic Policy Institute’s International Cyber Policy Centre and Derek Fittler, ANZ Head of Verizon Business Group discuss that while businesses across most industries generally now understand the impact and risk of a cybersecurity breach and the role they play from a vulnerability point of view, do they have the skillsets and cyber requirements to take action.

With the shift from in-person, bricks and mortar shopping to online shopping surging, retailers must continue to invest in innovative customer experiences – to capture revenue and offset lost sales. Among key priorities are scaling up digital, improving the ecommerce customer experience and operating efficiency, futureproofing end-to-end operating models and progressing supply chain transformation. Brad Blyth, Chief Information Officer at Kmart and Target and Mathew Wells, Global Solutions and Strategy at Verizon Business Group discuss changing retail patterns and habits, and the use of next-gen tech to drive sales and improve customer interaction.

The disruption of the last 18 months has driven revolutionary change, and we in turn must be revolutionary innovators that ask questions and solve problems no one else has thought of. The issues of resilience against bushfires and cyber threats came together in an Age of Trust podcast with Rear Admiral Lee Goddard CSC, RAN, head of partnership ecosystem, government relations and operations at the Minderoo Foundation and Rob Le Busque, regional vice president, Asia Pacific at Verizon.