A firsthand account of how Atlassian software was distressing a blind user gave its founders a new understanding of the importance of accessible design and triggered top down changes at the software giant.
Atlassian’s then accessibility lead Aubrey Blanche had founders Mike Cannon Brookes and Scott Farquhar watch an interview with the user on the problems with their Jira software.
It was a “shame and discomfort” tactic to drive change, …
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