The new Services Australia department provides an opportunity to improve the digital delivery of government services, but it cannot just replicate its NSW counterpart and rely on outsourcing, according...
Prime Minister Scott Morrison has called for a “step change” in how the public sector operates and denied claims that the creation of Services Australia is just a “fancy...
The government’s six-week, $858,000 deal with McKinsey to provide advice on the design of Services Australia has been slammed by the public sector union, with fears it will lead...
Centrelink staff will go on strike next week over the ongoing robo-debt fiasco with morale hitting rock bottom as a result of the program. Department of Human Services employees...