Tag: Department of Human Services

Rolled-gold: ServicesAus deal

Posted on   |  by James Riley
Revelations that the federal government is paying McKinsey a standard “day rate” of up to $16,000 for senior partners to provide strategic advice on the design of government services...

Services Australia fizzles to life

Posted on   |  by Denham Sadler
Services Australia sputtered to life on Thursday, not as an artful clone of the highly successful NSW delivery agency Service NSW, but as a simply re-named Department of Human...

Veterans reskill with cyber lessons

Posted on   |  by James Riley
Australian military veterans will be trained as cybersecurity experts in the Department of Human Services as part of a new government program. The federal government has partnered with employment...

DHS RoboDebt project ‘went well’

Posted on   |  by James Riley
The Department of Human Services showed it was everything but human during a Senate Committee hearing on Friday delving into the digital delivery of services. The DHS came back...

DHS contractors face fraud probe

Posted on   |  by Denham Sadler
More than 50 tech subcontractors to the Department of Human Services are being investigated for fraud, with the Opposition saying this justifies the upcoming Senate inquiry into the Commonwealth’s...

Data61’s RoboDebt work revealed

Posted on   |  by James Riley
The CSIRO’s data branch Data61 was paid nearly $150,000 for its work on the government’s much-maligned RoboDebt program across three separate contracts, according to questions on notice from the...

Calling time on robo-debt scheme

Posted on   |  by Denham Sadler
The Federal Government’s highly controversial robo-debt recovery system is a “fundamentally broken program” that has had a “profoundly negative impact on the lives of thousands of Australians”, a Senate...

Judgement Day for robo-debt

Posted on   |  by James Riley
Centrelink’s robo-debt fiasco was the result of a lack of planning and poor usability and transparency, rather than bad digital transformation, the Commonwealth Ombudsman has found. The national watchdog...

Robo-debt is not a friendly robot

Posted on   |  by James Riley
The Department of Human Services is an “agency in crisis” and its highly controversial robo-debt collection system has created a “climate of fear” in Australia, a Senate inquiry has...