Tag: Digital Transformation Agency

Thodey review of PM&C queried

Posted on   |  by James Riley
Shadow Minister for the Digital Economy Ed Husic has called for the public release of a little-known review of federal government digital transformation efforts that ultimately led to the radical restructure of...

DTA grilling: What we learned

Posted on   |  by James Riley
Malcolm Turnbull’s pet project, the Digital Transformation Agency, was put under intense scrutiny at the Senate Estimates last week, with revelations the organisation no longer sees itself as a...

An own goal on digital progress

Posted on   |  by James Riley
The government has formally tried to congratulate itself in the Parliament on its digital transformation of services in a sign of either “irony or grand self-delusion,” according to the...

Podcast: Shetler on transformation

Posted on   |  by James Riley
It has been an extraordinary start to the year for digital transformation in the public sector. Certainly the very real failings of the Centrelink automated debt recovery system have...

Where oh where is the DTA?

Posted on   |  by James Riley
We seem to have travelled a long way to get not very far in relation to the digital transformation of Australian Government services. It’s in pieces. The notion of...

Centrelink fail won’t go away

Posted on   |  by James Riley
The Digital Transformation Agency had been missing in action throughout the Centrelink debt recovery debacle calling into question its purpose in government, according to shadow minister for the digital...

When ex-CDO’s go postal: Shetler

Posted on   |  by James Riley
The high error rate of Centrelink’s automated debt recovery operation is “catastrophic”, “shocking”, “appalling” and “extremely preventable,” according to the Turnbull Government’s former digital transformation tsar Paul Shetler. And...

Scrooge is clearly an ATO tech guy

Posted on   |  by Stuart Kennedy
The ATO has moved to absolve itself of any deficiency in IT operations management skills after ruining Christmas for the nation’s tax accountants with an unprecedented three day outage....

DTA’s Paul Shetler resigns

Posted on   |  by James Riley
The man hand-picked by Prime Minister Malcolm Turnbull to lead the digital transformation of the Australian Government, Paul Shetler, has resigned. Mr Shetler, who was hired as the chief executive...