As Canberra looks to artificial intelligence for a generational legacy technology shift, experts warn public sector leaders need to be clear eyed about a technology that hasn’t lived up...
Services Australia has poured almost $110 million more into its ageing IBM mainframes to keep critical services like Medicare and Centrelink running, after a failed upgrade in 2023 forced...
The 40-year-old mainframe behind Australia’s social security system now costs $126 million a year just to operate and support, and some of its supporting funding is running dry despite...
Bureaucrats have begun a painstaking process of reviewing individual business rules in their 40-year-old Centrelink IT system, after an audit revealed $5 billion in incorrect age pension payments. The...