Gladys Berejiklian’s structural overhaul of the NSW public service is underpinned by a radical rethinking of how the state allocates resources and how it delivers services. It is a...
New South Wales Premier Gladys Berejiklian has doubled-down on the state’s digital service delivery agenda with the creation of a new Customer Service ministry headed by Australia’s most outspoken...
NSW Minister for Finance, Services and Property Victor Dominello has foreshadowed structural changes in government that would bring its successful citizen-facing Service NSW delivery model even closer to the...
The NSW government has announced phase two of its digital driver licence (DDL) pilot, ahead of a state wide roll-out next year. In phase two, more than 140,000 NSW...
The NSW government continues to push hard with its digital service delivery agenda, announcing on Monday that its Service NSW cost of living service is now live. The cost...
The NSW Government’s next big transformation push will be in provision of business support services, and it wants sweeping changes to the way data is shared between the state...