Tag: ServiceNSW

Shetler on NSW’ digital ambitions

Posted on   |  by James Riley
The creation in New South Wales of a Department of Customer Service with the centralisation of functions of data analytics and service delivery is the most ambitious digital transformation...

Digital licence gets test drive

Posted on   |  by James Riley
Over the next three months, residents of Dubbo, New South Wales, will be the first motorists to trial the state’s digital driver licence. The trial, which will last until...

Mike Pratt: New man in Treasury

Posted on   |  by James Riley
When Michael Pratt puts his feet under his new desk today – his first as Secretary of The Treasury in NSW – he brings to the role not just...

NSW now leads the way on digital

Posted on   |  by Graeme Philipson
After years as a technology also-ran among state governments, New South Wales is suddenly Australia’s most advanced on ICT strategy, and is showing the way in important areas like...

Inter-govt talks on digital identity

Posted on   |  by James Riley
The New South Wales Government is in serious talks with the Commonwealth to have its MyServiceNSW identity management infrastructure co-opted by the Australian Government. The move would allow ServiceNSW’s...

NSW ramps digital change agenda

Posted on   |  by James Riley
The NSW Government has opened discussions with the Commonwealth to better exchange data between governments to improve digital service delivery, according to the recently-appointed secretary of the Department of...
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