APS workers saved an hour a day during Copilot trial


A six-month trial of Microsoft Copilot saved some federal public servants up to an hour each day when searching for, summarising information and drafting documents, an evaluation has found.

But only a third of the public servants taking part in the trial used the tool daily due to “adoption challenges”, highlighting the limitations of large-scale deployments of generative artificial intelligence.

Concern over the wider impact of generative AI on jobs …

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