Every one of us now expects excellent customer service wherever we go – be it at our local supermarket, on a banking app or when buying something online. Personalised...
Public Sector
Posted on
| by Martin Stewart-Weeks and Simon Cooper
A year ago, we published a book which asked, in relation to the digital transformation of government and the public sector, Are we there yet? Twelve turbulent and disruptive...
Posted on
| by Martin Stewart-Weeks and Simon Cooper
A year really is a long time in the world of government. On July 30th 2019 we released our book ‘Are we there yet? The Digital Transformation of Government...
Posted on
| by Denham Sadler
The increased reliance on outside consultants by the Digital Transformation Agency is leading to a loss of jobs and expertise in the public service, according to federal Labor. Shadow...
Posted on
| by James Riley
The NSW government has unveiled a tech procurement taskforce aimed at building sovereign capability and the transfer of skills and capability into the state’s public service delivery programs Having last...
Posted on
| by Denham Sadler
The government’s plan to integrate its $200 million digital identity with the myGov service platform has been delayed, even as the Digital Transformation Agency prepares an awareness campaign for...
Posted on
| by Denham Sadler
The powerful national security committee of the Parliament has restarted its inquiry into the government’s highly controversial encryption laws with a public hearing set for next week. The Parliamentary...
Posted on
| by Denham Sadler
The dollar value of contracts awarded by the Digital Transformation Agency to tier one management consultants has increased by nearly five times in the financial year since it was...
Posted on
| by Peter Maynard
Hundreds of thousands of Australian small and medium enterprises (SMEs) are at serious risk from cyberattack, not only to themselves but also to the companies that they do business...
Posted on
| by Denham Sadler
Boston Consulting Group has now been paid more than $1 million for its work on the COVIDSafe app after receiving another contract extension, with the contact tracing app still...
Posted on
| by Denham Sadler
Labor has demanded a briefing from the government on it’s massive $1.35 billion cybersecurity strategy and assurance that work is being done to improve information security of the public...
Posted on
| by Denham Sadler
The continued high level of staff turnover at the Digital Transformation Agency is “very alarming” according to the Opposition, with the agency experiencing near-100 per cent turnover in the...
Posted on
| by Denham Sadler
Boston Consulting Group has landed a near $300,000 deal to provide whole-of-government ICT advice, while Deloitte will receive more than $400,000 for three weeks’ work on a new online...
Posted on
| by Denham Sadler
McKinsey has won a near-$1 million contract to assist with a new visa processing platform being developed by the Digital Transformation Agency, following a failed attempt to outsource the...