Federal government agencies may have barely scratched the surface with artificial intelligence, but those that have are increasingly finding themselves trapped in a cycle of endless proof of concept projects.
That’s according to the deputy head of the Digital Transformation Agency, Lucy Poole, who has flagged the emerging risk across the Australian Public Service as AI experimentation ramps up.
Speaking at the ServiceNow Federal Forum in Canberra last week, Ms Poole said the public sector’s natural aversion to risk, as well as the lingering effects of the Robodebt scandal on trust, were dampening public sector confidence with AI.
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