Victoria still can’t prove one-stop service portal’s worth, auditor finds


The Victorian government is still unable to put a dollar figure on how much its one-stop digital service delivery platform is saving taxpayers, more than a decade after Service Victoria launched.

That’s according to a follow-up review by the state’s auditor, which found “limited, and in some cases, no progress” had been made in addressing the findings of its original 2021 audit.

The review, released on Wednesday, said only one …

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