It has been the most challenging period of our lives. But if the difficult health and economic response to the coronavirus pandemic has brought a silver lining, it is...
Digital
Posted on
| by Denham Sadler
The government has formed two working groups to investigate the potential for blockchain technology in supply chains and credentialing. The working groups are one of the new initiatives announced...
Posted on
| by Stuart Kennedy
The rapid expansion of IoT capability in Australia is bringing unprecedented opportunities in harnessing real-time data in everything from manufacturing to agriculture, but we need to break down data...
Posted on
| by Denham Sadler
The competition watchdog’s plan to force Google and Facebook to enter revenue sharing deals with news companies risked turning into a “bailout” for the likes of News Corp Australia,...
Posted on
| by Stuart Kennedy
The massive surge in demand for government services due to the COVID-19 pandemic provides an opportunity for government to adopt some private sector techniques to improve citizens’ online experience....
Posted on
| by Marie Johnson
In 2007, Byron Reeves, Professor of Communications at Stanford University stated: “If you want to see what business leadership may look like in three to five years, look at...
Posted on
| by Denham Sadler
Google has gone on the offensive against the Australian government’s plans to force it to enter into revenue-sharing agreements with media companies, issuing a series of threats over the...
Posted on
| by Denham Sadler
The Digital Transformation Agency is expanding its COVID-19 response team as part of a wave of new hirings for the government’s digital office, which has battled high levels of...
Posted on
| by Denham Sadler
New South Wales will soon have its own contact tracing app with the state government trialling a new function on its digital licence to enable venue-based tracing that will...
Posted on
| by Marie Johnson
In 2008 – the year that the first round of “Service Delivery Reform” was getting underway – my daughter had her first baby. The bureaucracy would come to call...
Posted on
| by Denham Sadler
The Australian Data and Digital Council’s future remains unclear and is officially “under review” after the COAG model within which it operates was scrapped earlier this year. Prime Minister...
Posted on
| by Denham Sadler
Victorian authorities stopped using the federal government’s COVIDSafe contact tracing app during the recent COVID-19 outbreak because they hadn’t seen any value in it, former chief medical officer Brendan...
Posted on
| by Matt Kain and Jayant Sharma
Every one of us now expects excellent customer service wherever we go – be it at our local supermarket, on a banking app or when buying something online. Personalised...
Posted on
| by Denham Sadler
The federal government’s much-hyped COVIDSafe contact tracing app has “failed” Victoria and changes are needed urgently to ensure it works effectively in other states, according to the Opposition. While...