Deloitte given further $5m for myGov work


Denham Sadler
National Affairs Editor

The federal government has handed Deloitte a further $5 million to continue the redevelopment of myGov, with the multinational consulting giant now being paid nearly $40 million since early last year for work on the government services platform.

It’s already been a bumper month for Deloitte, with the firm also recently awarded a $18 million contract for a significant piece of work around Australia’s digital health infrastructure.

Services Australia is leading the project to create an “enhanced” version of myGov, after taking control from the Digital Transformation Agency late last year.

Bennography / Shutterstock.com

The project involves a complete revamp of the myGov platform to bring the user experience more into line with offerings from the private sector, along with a number of other redevelopments.

Deloitte has now been awarded a $5.5 million contract, running across the second half of 2021, to develop a new myGov app as part of this project.

The federal government will have paid Deloitte just under $40 million by the end of the year for its work on the new version of myGov.

Deloitte has been involved with the project since the very beginning after it was awarded a $1 million contract to develop a prototype as part of a 90-day sprint at the start of 2020. IT was then handed a further contract to turn this into a working beta, with the value of this deal ballooning to nearly $30 million across 2020.

Deloitte was appointed to Services Australia’s Systems Integrator Panel, established to continue work on the new myGov, in late 2020.

It was then awarded a $4.5 million contract earlier this year to continue its work on the myGov project.

While the most recent contract with Deloitte is listed as merely being for “information technology services”, a spokesperson for Services Australia confirmed it was related to myGov, with Deloitte to “design, develop and deliver a mobile application”.

Services Australia also recently handed Ireland-based consultancy Accenture a $3.3 million contract for its work on myGov, through the panel of private companies. This contract was also listed only as “information technology services”.

The other members of the myGov panel are IBM and ARQ Group, as InnovationAus revealed last week.

Services Australia took control of the myGov project from the Digital Transformation Agency late last year, and has since posted contracts related to it publicly with the general titles of “information technology services”, rather than what they specifically are.

It comes in the same week Deloitte was also awarded a significant contract with the Australian Digital Health Agency to develop the “foundational capability” for Australia’s future national digital health ecosystem.

The contract, now revealed to be worth just under $18 million and running for three years, is for the development of the Health Information Gateway, which links in with My Health Record.

Do you know more? Contact James Riley via Email.

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