Junked $191m Centrelink calculator was ‘slow and defect-ridden’


The welfare payment calculator built at a cost of $191 million to replace a 40-year-old Centrelink system before being junked by Services Australia was defect-ridden and slower than the legacy system it was supposed to replace, a parliamentary inquiry has heard.

High-ranking public officials have also revealed that the project that began with Indian tech giant Infosys at the helm in 2019 would have required “large amounts” of additional funding and “many, many” more years of work to complete.

Government services minister Bill Shorten revealed the decision to scrap the long-running project and stop “throwing good money after bad” in July, claiming the project had “nothing to show” after almost four years of work.

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