Any use of artificial intelligence by government must demonstrate integrity, competence, and empathy while delivering a clear improvement in public services, according to new long-term guidance released by Finance Minister Katy Gallagher.
Aimed at policy makers and government service providers, a new briefing developed in-house touts AI as a transformative technology that can help government meet rising demand for services and community expectations as the population grows and ages.
But it stresses risks must be managed and trust built with the public.
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