A new register designed to prevent scammers from impersonating trusted businesses in text messages has hit a roadblock after industry consultations revealed the underpinning standards risked blocking legitimate traffic from overseas.
The SMS Sender ID Register was announced last year to combat SMS scams, which have accounted for $9.5 million in losses this year alone despite a series of public-private partnerships to disrupt scammers.
It will require telcos like Telstra and Optus to check whether messages sent under a brand name correspond with the legitimate sender on the list, and either block the SMS or warn recipients about its origin.
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