Tag: ACMA

‘No underlying issues’ with telco complaint handling: ACMA

Posted on   |  by Brandon How
The Australian Communications and Media Authority has found very high rates of small business complaint handling compliance by telecommunications companies in Australia following the completion of its six-month audit....

Big Tech to review voluntary misinformation code

Posted on   |  by Denham Sadler
A review has been launched into the Big Tech misinformation code a year after it came into effect, but the global giants have already flagged they are likely to...

Watchdog pack to tackle digital platforms

Posted on   |  by Joseph Brookes
Australia’s online, privacy, media, competition and consumer regulators have formed an alliance to share information and collaborate on how to best keep digital platform companies in check, amid growing...

Govt code forces tech giants to pay for news

Posted on   |  by Denham Sadler
Google and Facebook will face forced arbitration and a $10 million fine if they fail to reach an agreement on revenue-sharing with media companies within three months, under a...

Govt plans to cut TIO’s role

Posted on   |  by James Riley
The federal government’s plans to potentially scrap the telecommunications ombudsman and significantly change the complaints process have been slammed by consumer groups and the Opposition. The government late last...

Telco consumer advocacy reviewed

Posted on   |  by Mark Gregory
The government has commenced a public review of telecommunications consumer representation, and research on telecom-related issues being carried out and funded under section 593 of the Telecommunications Act 1997....
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