The rapid advancement of generative AI is challenging long-held notions of expertise and mastery. The traditional belief, epitomised by Malcolm Gladwell’s “10,000-hour rule” – that expertise demands extensive practice...
The national audit office has shifted its managed services deal to a smaller local supplier xAmplify in a new $7.7 million agreement expected to bring automation to keep up...
Eight months into the leadership role at Services Australia, David Hazlehurst says the agency doesn’t need to be at “nosebleed cutting edge” of AI innovation when successful practices can...
Services Australia is ready to deliver personalised services to millions of Australians but can’t get around legislation preventing information sharing across government, the agency’s tech chief said Monday. The...
The national audit office has ruled out using artificial intelligence for consequential decisions and won’t deploy generative tools at all until a thorough risk assessment has been completed, as...
Australia’s first national robotics strategy has set lofty goals to crank up adoption and turn a fledgling local industry into a thriving exporter that competes with automation powerhouses like...
Four artificial intelligence centres focused on helping small to medium-sized enterprises safely adopt the technology have been announced by Industry and Science minister Ed Husic. Sharing in $16.3 million,...
Machine learning-supported debt collection in New South Wales was defective for several years after changes were made to a previously unlawful version of the system, according to the state’s...
A bipartisan Senate committee has sounded the alarm over the expanded use of automated decision-making in immigration and biosecurity matters that should be decided on a case-by-case basis by...
Services Australia quietly stopped its use of automation for social security and welfare claims processing almost 12 months ago, resulting in a blowout in wait times for some Centrelink...