Centrelink Archives - InnovationAus

Data Digital Public Sector

McKinsey lands $1m three-month myGov deal

The federal government will pay consulting giant McKinsey nearly $1 million to develop a business case for its Facebook-inspired myGov update over the next three months. The Digital Transformation...

Senate orders release of robodebt advice

12 February 2020 | by Denham Sadler

The Senate has ordered government to release legal advice it received on the highly controversial robodebt scheme, as Labor called for everyone who paid a ‘debt’ under the program...

Robo-debt unlawful, Govt admits

27 November 2019 | by Denham Sadler

The federal government has admitted defeat in a major legal challenge against robo-debt, conceding that a debt raised through the highly controversial program was unlawful. Victorian Legal Aid brought...

Robo-debt reax: Class action looms

20 November 2019 | by Denham Sadler

The government’s robo-debt about-face was made just two weeks before the legality of the scheme is set to be tested in Federal Court, and the day before the writ...

Consultant risk for new ServicesAus

28 October 2019 | by Denham Sadler

The new Services Australia department provides an opportunity to improve the digital delivery of government services, but it cannot just replicate its NSW counterpart and rely on outsourcing, according...

Centrelink folds in Robodebt case

7 September 2019 | by James Riley

Centrelink has wiped clean the debt at the centre of a second Federal Court case challenging the controversial Robodebt data matching and debt recovery program. Victorian Legal Aid said...

Shetler on DTA’s digital strategy

22 November 2018 | by Denham Sadler

The federal government’s just-released digital transformation strategy offers no real strategy or path towards achieving its lofty aims, according to former Digital Transformation Office chief executive Paul Shetler. The...

In support of mandatory data

30 October 2018 | by James Riley

It must be getting close to time where we collectively reassess the way the nation surveys the growth or otherwise of the tech sector to ensure Australians are getting...

UN ranks Aust second for eGovt

24 July 2018 | by James Riley

Anyone who has watched the series of technology failures across the Commonwealth in the past couple of years – from the Census fail, to ATO outages, to Centrelink’s harmful...

Digital shift in welfare burden

25 June 2018 | by James Riley

Increased automation and digitisation in government welfare services had “shifted the burden” onto the community sector and hurting Australia’s most vulnerable citizens, a new report has found. The Anglicare...

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