Tag: NDIS

NDIA mulls tech overhaul after procurement scandal

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency is considering an overhaul of its technology stack that could see it abandon a scandal linked Salesforce system after investing almost $150 million in...

Gallagher adds govt services beat in pre-election reshuffle

Posted on   |  by Justin Hendry
Prime Minister Anthony Albanese has announced a ministerial shake-up, handing Finance minister Katy Gallagher responsibility for the country’s welfare agencies through Services Australia. Senator Gallagher will take the position...

The dangerous culture that created Robodebt and RoboNDIS

Posted on   |  by Marie Johnson
Why is there silence on the fact that the bureaucracy not only ignored legal commentary from an esteemed legal scholar on Robodebt, but has also ignored legal commentary from...

Salesforce costs hit $140 million at NDIS

Posted on   |  by Justin Hendry
The cost of the National Disability Insurance Scheme’s customer relationship management system has surpassed $140 million, climbing higher even as the Salesforce project was examined by Parliament. Cloud software...

Shorten quits politics to lead University of Canberra

Posted on   |  by Brandon How
Bill Shorten will retire from politics after a 17-year parliamentary career, calling time on championing effective and responsible digital government services to become the University of Canberra’s next vice-chancellor....

NDIA forged ahead with CRM without business case

Posted on   |  by Justin Hendry
The Board of the National Disability Insurance Agency approved a multi-million dollar proposal for a new customer relationship management system without a business case, an independent review has found....

‘Most egregious’: Tech vendors on notice over govt gifts

Posted on   |  by Justin Hendry
Major tech suppliers to the federal government face scrutiny over their gifting practices after officials at the National Disability Insurance Agency secretly accepted thousands of dollars’ worth of gifts...

NDIA accepted Salesforce gifts as contract quadrupled to $126m

Posted on   |  by Justin Hendry
National Disability Insurance Agency officials accepted thousands of dollars’ worth of previously undisclosed gifts from Salesforce, including during the customer relationship management system tender that the US software giant...

Govt looks to reuse NDIS Salesforce platform

Posted on   |  by Justin Hendry
The Digital Transformation Agency is exploring opportunities to reuse the National Disability Insurance Scheme’s new Salesforce CRM system elsewhere in government despite an ongoing investigation into the original procurement....