Tag: NDIS

NDIA’s Salesforce procurement probe drags into third year

Posted on   |  by Joseph Brookes
A review of a scandal-linked technology procurement at the National Disability Insurance Agency has dragged on for three years and remains ongoing eight months after the minister was assured...

NDIS bill opens the door to next Robodebt, experts warn

Posted on   |  by Joseph Brookes
Unprecedented powers to automate high-risk decisions and raise debts without review are exposing the NDIS to the same central risks of robodebt, the Senate heard this week from legal...

NDIS Salesforce software now costs $5m-a-month

Posted on   |  by Justin Hendry
The federal government will pay more than $5 million a month for the Salesforce software powering the National Disability Insurance Scheme, under a newly signed contract with the US...

NDIA’s Salesforce bill blows out to $170 million

Posted on   |  by Joseph Brookes
The cost of Salesforce at the National Disability Insurance Agency grew more than $30 million in six months despite serious concerns about the probity and management of the original...

‘Time pressures’ hang over NDIA technology overhaul

Posted on   |  by Joseph Brookes
The potential overhaul of NDIS backend technologies is occurring under “considerable time pressures”, with the agency leading it declining to grant extensions to vendors considering making a proposal. The...

NDIA mulls tech overhaul after procurement scandal

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency is considering an overhaul of its technology stack that could see it abandon a scandal linked Salesforce system after investing almost $150 million in...

Gallagher adds govt services beat in pre-election reshuffle

Posted on   |  by Justin Hendry
Prime Minister Anthony Albanese has announced a ministerial shake-up, handing Finance minister Katy Gallagher responsibility for the country’s welfare agencies through Services Australia. Senator Gallagher will take the position...

The dangerous culture that created Robodebt and RoboNDIS

Posted on   |  by Marie Johnson
Why is there silence on the fact that the bureaucracy not only ignored legal commentary from an esteemed legal scholar on Robodebt, but has also ignored legal commentary from...