Way back in 2016, the SAP Institute for Digital Government (SIDG) collaborated with the Australian National University (ANU) on the topic of ‘The Digital Nudge in Social Security Administration‘....
Remember a few years back when ICT procurement reform was all about breaking up big vendor contracts? Remember no contracts were to be valued at more than $100 million,...
When it comes to impacting citizens’ day-to-day lives, access to effective healthcare for chronic or traumatic conditions is paramount. Data has the potential to help produce better outcomes for...
When looking at artificial intelligence (AI), people’s initial fear always rings out the loudest: will robots steal away jobs? We want to dispel this misconception immediately and wholeheartedly. Ethical AI is about...
We live in a time where pundits know within hours of election polls closing who will win … and yet our ability to achieve the same insights from government...
Governments have a very different relationship with their customers than private sector corporations like banks and online retailers, and a citizen has different motivations for using a governmental service...
There are huge opportunities for bottom-up innovation in regional cities and local council areas, but only if communities can overcome skills and capability shortfalls to make sense of the...
Being the leader of a community and making decisions to address social and economic challenges may feel like a gambler rolling the dice. You know you have to place...
If work isn’t the cornerstone of our society, then why so much focus on the jobs of the future and the impact of the digital economy? Labour mobility is...
Cities are centres of population, commerce, and culture while communities are groups of people living in the same place or having a particular characteristic in common. Think city and...