After almost eight and a half years, South Australia’s chief data officer Peter Worthington-Eyre has farewelled the South Australian government. Mr Worthington, who finishes up on Friday, is the...
Services Australia has unveiled its first automation and artificial intelligence strategy, which it says will give it a two-year ethical footing and pathway to trust in the technologies. The...
Services Australia ramped up its testing of automation and artificial intelligence last year in preparation for wider deployments aimed at cutting costs and improving services in 2025, despite incomplete...
The equivalent of 754 Services Australia staff have completed procurement and contract management training in the wake of a scandal involving the agency that was referred to the corruption...
Services Australia has begun testing machine learning technology to help clear its backlog of Centrelink debts deemed “no debt” and improve the customer experience, but says it is still...
Privacy and Indigenous affairs experts have bolstered the board advising Services minister Katy Gallagher on delivery and technology ahead of its first meeting of 2025 on Wednesday. Former national...
Services Australia will pay the largest provider of data centre services to the federal government almost $4 million per month over the next five years under a new hosting...
A recruitment process is underway to replace the highly-paid outside advisers that former Government Services minister Bill Shorten had running the ruler over his agency’s services and myGov app....
Services Australia still doesn’t have the legislative authority to re-commence the use of automated systems to support the processing of welfare claims 20 months since they were paused, according...
Services Australia is quietly reviewing legislative obstacles that have stymied the delivery of connected government services across different jurisdictions, as part of an internal project that also keeps alive...