Services Australia Archives

Public Sector

‘Tell us once’ lurches back to life after a decade

It’s not often a ‘tell us once’ digital strategy rates a mention by a federal Treasurer, let alone in the wake of a much-hyped economic roundtable aimed at fixing...

The Gig Guide: OAIC gets its latest FOI commissioner

22 August 2025 | by Trish Everingham

Lawyer and former chief counsel Alice Linacre has been appointed as Australia’s new permanent Freedom of Information Commissioner, replacing Toni Pirani. Ms Linacre, who will take up the role...

News Wrap: The Horizon Europe giant looms into view

10 July 2025 | by James Riley

The Australian Academy of Science’s Shine Dome in Canberra was the venue for a detailed and surprisingly upbeat briefing on the Horizon Europe research funding program this week. It...

Finance takes control of Services Australia in MoG shake-up

4 July 2025 | by Justin Hendry

Services Australia will move under the Department of Finance in a major Machinery of Government change that puts a central agency in charge of social security payments and service...

McKinsey enlisted to help Services Aus with AI ‘building blocks’

30 June 2025 | by Denham Sadler

Global consulting giant McKinsey will be paid more than $1.5 million over three months to help Services Australia ensure it has the “right building blocks in place” for its...

The Gig Guide: South Australia’s data chief departs

6 June 2025 | by Trish Everingham

After almost eight and a half years, South Australia’s chief data officer Peter Worthington-Eyre has farewelled the South Australian government. Mr Worthington, who finishes up on Friday, is the...

Services Australia lays two-year AI ethics footing

26 May 2025 | by Joseph Brookes

Services Australia has unveiled its first automation and artificial intelligence strategy, which it says will give it a two-year ethical footing and pathway to trust in the technologies. The...

Expert advisers question AI testing at Services Aus

22 May 2025 | by Joseph Brookes

Services Australia ramped up its testing of automation and artificial intelligence last year in preparation for wider deployments aimed at cutting costs and improving services in 2025, despite incomplete...

Services Aus tightens procurement practices in wake of scandals

6 March 2025 | by Joseph Brookes

The equivalent of 754 Services Australia staff have completed procurement and contract management training in the wake of a scandal involving the agency that was referred to the corruption...

Centrelink decision-making based on AI still a ‘long way off’

2 March 2025 | by Justin Hendry

Services Australia has begun testing machine learning technology to help clear its backlog of Centrelink debts deemed “no debt” and improve the customer experience, but says it is still...

Tag: Services Australia

‘Tell us once’ lurches back to life after a decade

The Gig Guide: OAIC gets its latest FOI commissioner

News Wrap: The Horizon Europe giant looms into view

Finance takes control of Services Australia in MoG shake-up

McKinsey enlisted to help Services Aus with AI ‘building blocks’

The Gig Guide: South Australia’s data chief departs

Services Australia lays two-year AI ethics footing

Expert advisers question AI testing at Services Aus

Services Aus tightens procurement practices in wake of scandals

Centrelink decision-making based on AI still a ‘long way off’

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Tag: Services Australia