Tag: TCF

Unlawful welfare cancellations much higher than reported

Posted on   |  by Joseph Brookes
Around 310,000 people may have had support payments unlawfully cancelled under the government’s welfare compliance system after automation errors present for years prevented them from being able to reconnect,...

Automated welfare compliance saga hangs over budget

Posted on   |  by Joseph Brookes
Australia’s automated welfare system remains an “unquantifiable” liability, with the government bracing for compensation claims for invalid decisions stemming from a malfunctioning IT system and failures to administer social...

Sacked Employment secretary walked away with $845k payout

Posted on   |  by Joseph Brookes
Former Department of Employment and Workplace Relations secretary Natalie James was paid more than $845,000 as part of a termination package in the wake of her sudden sacking by...

Australia’s automated compliance tech a global outlier

Posted on   |  by Joseph Brookes
An urgent review of the federal government’s automated welfare compliance system shows Australia’s punitive scheme is a global outlier, adding to doubts about the capability and accountability of senior...

‘Failure on top of failure’: Welfare systems on the brink

Posted on   |  by Joseph Brookes
Crumbling technology, design flaws and gaping governance gaps in the federal government’s welfare compliance system mean the validity of its automated decisions can not be assured as it impacts...