The creation in New South Wales of a Department of Customer Service with the centralisation of functions of data analytics and service delivery is the most ambitious digital transformation...
Gladys Berejiklian’s structural overhaul of the NSW public service is underpinned by a radical rethinking of how the state allocates resources and how it delivers services. It is a...
New South Wales Premier Gladys Berejiklian has doubled-down on the state’s digital service delivery agenda with the creation of a new Customer Service ministry headed by Australia’s most outspoken...
The NSW government has released its first Cyber Security Industry Development strategy in a move to help grow the local cybersecurity sector. The strategy, released on Monday, details four...
Austrade chief executive Stephanie Fahey, NSW Finance Minister Victor Dominello and open banking review author Scott Farrell are among the headline speakers at InnovationAus.com’s inaugural Dataconomy forum in Sydney...
The Labor opposition in NSW says that while the Berejiklian government’s digital strategy had gained some good momentum, there was still plenty that could be improved. As the Opposition...
NSW Minister for Finance, Services and Property Victor Dominello has foreshadowed structural changes in government that would bring its successful citizen-facing Service NSW delivery model even closer to the...
New South Wales Finance Minister Victor Dominello will deliver the 2018 ministerial keynote address at the InnovationAus.com RegTech forum, outlining the state’s program and deregulation and digital service delivery....
The NSW government is on track to have four million MyServiceNSW active online account holders by next year, improving the state’s case for evolving it from a handy way...
The NSW government has announced phase two of its digital driver licence (DDL) pilot, ahead of a state wide roll-out next year. In phase two, more than 140,000 NSW...