Australia’s productivity debate is entering a new phase, shifting from AI adoption and experimentation toward questions of trust, governance and how organisations work alongside increasingly autonomous systems.
In this episode of The Productivity Levers, InnovationAus.com publisher Corrie McLeod speaks with Workday APAC CTO Shan Moorthy and AI Strategy and Growth Lead at Alchemy Impact, Rita Arrigo, about the rise of agentic AI and what it means for organisations moving beyond pilots into production-scale impact.
They argue the key constraint is no longer access to technology, but a lack of shared clarity around outcomes, accountability and the role of humans alongside AI systems. Without this alignment, organisations risk continued experimentation without translating adoption into real productivity gains.
The discussion highlights how agentic AI is reshaping operating models, with AI increasingly treated as “teammates” that must be onboarded and managed. Both guests emphasise that successful adoption depends on trust, responsible governance and strong organisational engagement, with AI ultimately delivering value through augmentation rather than replacement.
Produced by InnovationAus.com in partnership with Workday.
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