Automated decisioning sweeps across NSW govt


Joseph Brookes
Senior Reporter

Hundreds of automated decision-making systems have been found in the first mapping of the technologies across the NSW public sector, with most being developed without a specific regulatory framework.

The state’s Ombudsman — who uncovered unlawful automated revenue recovery technology in 2021 — on Friday released the mapping and warned of inconsistencies, missing legal advice and a lack of governance in the use of automated decision-making (ADM) systems.

Departments, agencies …

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