Expanding the telecommunications sector ombudsmans’ responsibilities to cover online shops and social media platforms has widespread public support and is the “key next step” in government online safety reforms, its leader says.
Australians are losing almost $500 million a year to unresolved online complaints, a new report commissioned by the Telecommunications Industry Ombudsman (TIO) has estimated, while most believe business-led dispute systems do not work.
The TIO has been calling …
Want to know how this story ends?
Become a subscriber for complete access to all stories on InnovationAus.com and our daily newsletter.
Already a member? Log in here
Do you know more? Contact James Riley via Email.
1 Comment