AI, cyber and accessibility to shape new NSW digital strategy

Joseph Brookes
Senior Reporter

The New South Wales Digital Government minister on Wednesday said artificial intelligence, cyber, digital credentials and inclusion would be the core themes of a new digital strategy being prepared for the state, as he looks to continue the highly regarded digital regime of his predecessor.

Speaking at the Digital.NSW showcase in Sydney, Customer Service minister Jihad Dib said there is no escaping the realities of “budget challenges” but committed to a “better digital strategy” that leans in to emerging technologies and ensures people from more backgrounds can access increasingly online services.

The Minns government clawed back $13 billion in savings over four years in the October budget, and the state’s highly regarded Digital Restart Fund was not topped up, creating a potential slowdown in what is considered Australia’s best digital government services regime.

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