myGov enters final beta stage as Deloitte gets another $1m

Denham Sadler
National Affairs Editor

Deloitte has landed a further $1 million for its work on the revamped myGov, with the new version of the government services platform entering its final stage of beta testing this month.

Deloitte has now been paid more than $41 million for its work on this project over two years.

A contract posted publicly this week reveals that Services Australia will pay Deloitte more than $750,000 over two months to 23 December for “information technology services”.

A spokesperson for the department confirmed that this relates to work on the “enhanced” myGov platform.

“Deloitte is working with the Services Australia-led delivery team to support the development of enhanced myGov,” a Services Australia spokesperson told InnovationAus.

Bennography /

Deloitte has now been paid more than $41 million for its work on this project, which is still in its beta stage, over the last two years.

Employment minister Stuart Robert earlier this month flagged that the new version of myGov had just entered its final stage of beta testing, with a myGov app to be launched early next year.

This app was also designed by Deloitte under a $5.5 million contract.

“Our vision by 2025 is for myGov to become the world-leading, national digital platform that delivers simple, helpful, respectful and transparent services that meet the needs and expectations of all Australians,” Mr Robert said.

“We have listened closely to our customers to incrementally design and deliver a modern, flexible and personalised platform.”

The department has established a Systems Integrator Panel comprising private companies to work on the myGov redevelopment. The members of the panel are Deloitte, Accenture, IBM and Arq Group.

This financial year the government has paid these panel members more than $8.5 million with most of these running until the end of the month.

Deloitte has now been paid more than $6 million this financial year, while Accenture has landed $1.5 million and Arq Group getting $622,000.

Separately, Adobe will be paid $32 million to provide “core technology components” to underpin the new myGov.

Private contractors have now been paid about $80 million in total for work on the new myGov since the start of last year.

Deloitte was first awarded a near-$1 million contract early last year to develop a prototype of a new myGov, before landing a deal eventually worth more than $30 million to transform this into a working beta.

The project was then transferred from the Digital Transformation Agency to Services Australia late last year, with the panel of contractors established to continue the work.

As part of the “enhanced” myGov, the government is also set to launch a myGov app early next year.

The new myGov will offer a more tailored service to Australians, with the government previously saying this will be more in-line with the user experience offered by social media companies and the likes of Netflix.

Do you know more? Contact James Riley via Email.

1 Comment
  1. The Federal Government cheated us out of critical research funding of less than 1% of the amount they have squandered and prevented our Australian developed anti-phishing authentication coming to market in timely manner and instead have wasted hundreds of millions of Taxpayer funds with foreign multinationals and still have not provided a phishing proof authentication service. It is a national disgrace.

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