Tag: National Disability Insurance Scheme

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Public Sector

Govt looks to reuse NDIS Salesforce platform

The Digital Transformation Agency is exploring opportunities to reuse the National Disability Insurance Scheme’s new Salesforce CRM system elsewhere in government despite an ongoing investigation into the original procurement....

Landmark NDIS review calls for centralised services registry

Posted on   |  by Brandon How
A landmark review of the National Disability Insurance Scheme has recommended that the federal government develop a centralised online registry of locally available disability support and services for participants....

Salesforce pricing leaked to Microsoft in first NDIS CRM tender

Posted on   |  by Justin Hendry
Confidential Salesforce pricing information was accidentally leaked to Microsoft in a 2019 tender for the National Disability Insurance Scheme’s new customer relationship management system, documents reveal. The blunder forced...

Data of 11,000 people stolen in NDIS breach

Posted on   |  by Justin Hendry
The records of 11,000 National Disability Insurance Scheme participants and other related parties have been compromised in a data heist from inside the National Disability Insurance Agency. A Sydney-based...

Committee bombshell: NDIA has been operating unlawfully

Posted on   |  by Marie Johnson
The long-awaited report from the Parliamentary committee Inquiry into the Culture and Capability of the National Disability Insurance Agency (NDIA) has landed. And it is steaming. After ten years...

NDIA opted for ‘significantly more expensive’ Salesforce CRM

Posted on   |  by Justin Hendry
The agency responsible for the National Disability Insurance Scheme accepted Salesforce’s bid to deliver a new customer relationship management system knowing it would be “significantly” more expensive than Microsoft,...

Salesforce bags another $4m for its $124m NDIS platform

Posted on   |  by Justin Hendry
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...

No ‘massive algorithm program’ in the NDIS: Shorten

Posted on   |  by Brandon How
Government services minister Bill Shorten has pushed back against suggestions that algorithms are being used to sort National Disability Insurance Scheme participants into support packages not suited to their...