Tag: National Disability Insurance Scheme

NDIA opted for ‘significantly more expensive’ Salesforce CRM

Posted on   |  by Justin Hendry
The agency responsible for the National Disability Insurance Scheme accepted Salesforce’s bid to deliver a new customer relationship management system knowing it would be “significantly” more expensive than Microsoft,...

Salesforce bags another $4m for its $124m NDIS platform

Posted on   |  by Justin Hendry
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...

No ‘massive algorithm program’ in the NDIS: Shorten

Posted on   |  by Brandon How
Government services minister Bill Shorten has pushed back against suggestions that algorithms are being used to sort National Disability Insurance Scheme participants into support packages not suited to their...

Push for a Royal Commission into ‘robo-NDIS’

Posted on   |  by Stuart Mason
The Royal Commission into Robodebt heard significant revelations about the series of failures that led up to the illegal tech-based scheme.  Robodebt involved the use of an algorithm to...

Independent panel of experts to review troubled NDIS

Posted on   |  by James Riley
The federal government has launched an independent review of the National Disability Insurance Scheme that seeks to improve outcomes for people with disability while putting in place a sustainable...

Inquiry to probe NDIA’s ‘capability and culture’

Posted on   |  by Justin Hendry
A parliamentary inquiry will examine the capability and culture of the agency that oversees the $30 billion National Disability Insurance Scheme after a series of recent decisions that participants...