Salesforce pricing leaked to Microsoft in first NDIS CRM tender


Confidential Salesforce pricing information was accidentally leaked to Microsoft in a 2019 tender for the National Disability Insurance Scheme’s new customer relationship management system, documents reveal.

The blunder forced the federal government agency responsible, the National Disability Insurance Agency, to retender for the CMS – a contract that was subsequently won by the aggrieved cloud-based software giant Salesforce and has since blown out by $68 million.

New details about …

Want to know how this story ends?

Become a subscriber for complete access to all stories on InnovationAus.com and our daily newsletter.

Already a member? Log in here

Do you know more? Contact James Riley via Email.

Related stories