Care platform Humanetix takes out Software Award

Stuart Mason

Canberra-based tech firm Humanetix has won the InnovationAus 2023 Award for Excellence in Software Innovation for its pioneering platform guiding aged care homes into the digital age.

The InnovationAus 2023 Awards for Excellence were presented on Wednesday night at a black-tie gala dinner at the Hordern Pavilion in Sydney.

The Software Innovation Award was presented on the night by Investment NSW CEO Katie Knight.

Software has become a driving force in the Australian economy, with tech giants like Atlassian and Canva proving its possible to be a global player from Australia. For all the lighthouses like these, there are countless other innovative and fast-growing tech firms also paving the way forward from Australia.

After winning the award, Humanetix chief executive Arthur Shih said he was “in a bit of shock, actually. It’s really exciting”.

“It’s a great testament to the work that the team have done. They were focused on improving the lives of ageing Australians and we’re excited to keep doing that,” Mr Shih said.

The Humanetix contingent celebrating

Software companies now contribute significantly to the economy and assist other businesses to grow and adapt with the times.

The Software Innovation category recognises these software companies already making a name for themselves locally and around the world.

Humanetix is doing this by aiding residential aged care, home and community and NDIS and hospital facilities. This process assists many of these centres from going from a paper-based system to a digital one, greatly improving efficiency and the quality of care delivered to individuals.

Humanetix’s core software product is ACE, a globally patented care management platform helping providers to improve compliance and revenue outcomes. The platform provides point-of-care documentation, decision-support and clinical workflow IT systems to support staff at the facilities.

It provides the history of residents within a user-friendly platform, along with data to support decisions, improving the quality of life for older Australians and their families.

This tech has been trialled at the Jindalee Aged Care Centre, where it was proved to save nursing time and improve the quality of care.

Based in Canberra with offices in Melbourne and Sydney, Humanetix also has plans to broaden out to different healthcare verticals in the coming years.

Mr Shih took the opportunity of the award win to urge greater collaboration in the aged care sector to ensure the best health outcomes can be delivered.

“We’d like to use this opportunity to call out the rest of the kind of technology companies working for the aged care sector. A rising tide raises all ships, we should work together, not compete against each other, focus on ensuring that everyone has access to the data that they need to be able to deliver the care that they need to ageing Australians,” Mr Shih said.

“We think that Australia is in a great position to take advantage of [tech to drive health outcomes]. There’s a strong innovative sense in the ability to take things forward, [and not be] scared about trying things out, or scared of failing. We’re really, really excited to be in this market to try and help drive that forward.”

Humanetix was founded by Matt Darling in 2011, and it received government funding in its early days.

The other finalists in this category were Sydney-based identity startup Data Zoo and open-source intelligence platform Fivecast.

The InnovationAus 2023 Awards for Excellence are proudly supported by Investment NSW, AusIndustry, Australian Computer Society, Technology Council of Australia, Agile Digital, CSIRO, TechnologyOne, IP Australia, METS Ignited and Q-CTRL.

Do you know more? Contact James Riley via Email.

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