Following the surge in online orders created by the pandemic, bricks-and-mortar retailers are working to create true omnichannel shopping experiences for consumers that span their online and in-store experiences....
Digital
Posted on
| by Joseph Brookes
The 2021 Census has been hailed as a giant leap for digital accessibility in Australia, following years of design work and testing by experts and advocates, who say the...
Posted on
| by Ben Grubb
The NSW government is exploring whether it can integrate federal COVID-19 immunisation records into its Service NSW app. The potential integration comes as it also moves ahead with its...
Posted on
| by Ben Grubb
Checking into NSW venues and managing check-in histories will soon become easier thanks to software updates to the Service NSW app and a new physical COVID-19 check-in card. NSW...
Posted on
| by Joseph Brookes
IP Australia is abandoning the government’s own website content management system in favour of a private provider and will pay global consultancy Deloitte $1.4 million to deliver it over...
Posted on
| by Joseph Brookes
Facebook has suspended the accounts of US researchers who had been scrutinising its role in misinformation, digital advertising and election campaigns with a tool that catalogued the social media...
Posted on
| by Denham Sadler
Australia is in active discussions with the US to sign a regional digital trade agreement in an effort to re-engage America in the Indo-Pacific region and boost the local...
Posted on
| by Rob Le Busque
You could say the last twelve months may well have been a dress rehearsal for the next decade. We saw widespread adoption of a set of technologies that accelerated...
Posted on
| by James Riley
The extended coronavirus pandemic had forced “a massive reallocation of resources” and a rethinking of priorities in the NSW government’s digital service delivery program, with a number of planned...
Posted on
| by Joseph Brookes
The federal government’s push for an economy wide digital identity system will leave it on the “wrong side of history”, an identity and data protection expert has warned, as...
Posted on
| by Denham Sadler
The federal government’s much-heralded COVIDSafe app is not even being used in New South Wales during the latest outbreak and is yet to identify any new close contacts this...
Posted on
| by James Riley
Lumi.Media co-founder and chief executive Karen Dewey spent decades working in or managing big teams in television, from news and current affairs to morning TV and the big, fast-moving...
Posted on
| by Denham Sadler
A significant review of the Privacy Act has been delayed, with a discussion paper still yet to be released 18 months after it was launched, while draft legislation introducing...
Posted on
| by Denham Sadler
When Australia’s competition watchdog released its landmark report into digital platforms two years ago, it surprised some by not calling for the big tech firms to be broken up....