Services Aus finally enlists in APS Copilot trial

Services Australia has begun piloting Microsoft Copilot with staff just weeks before the federal government is slated to wrap up its six-month trial of the generative artificial intelligence tool.

The agency responsible for Centrelink and Medicare joined the trial earlier this month after initially electing not to use the AI-powered assistant capable of automating tasks and creating content within Microsoft’s suite of productivity apps.

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