Services Australia still doesn’t have the legislative authority to re-commence the use of automated systems to support the processing of welfare claims 20 months since they were paused, according...
Systems used to automate welfare, migration and other federal governments decisions could be subject to a spate of new obligations under changes being considered in the wake of the...
Machine learning-supported debt collection in New South Wales was defective for several years after changes were made to a previously unlawful version of the system, according to the state’s...
Automated decision-making will come under greater scrutiny in the wake of Robodebt, with the federal government pledging to new oversight arrangements for automation in service delivery while it contemplates...