Public sector stalwart David Hazlehurst, who set up the Digital Transformation Office as interim CEO in 2015 and steered the team of bureaucrats that reviewed the myGov platform plast...
A new advisory group led by former NSW digital minister Victor Dominello has been established to “put the customer first” in future upgrades to the federal government digital services...
A plan to bring digital Medicare cards to the Service NSW app and NSW digital drivers licences to myGov was paused earlier this year and has not resumed after...
Government Services minister Bill Shorten has flagged a new direction for federal digital service development, throwing his support behind smaller, cheaper methods that accept failure earlier in the project...
The federal Minister for Government Services Bill Shorten will officially launch the 65,000-word, tabloid-sized Capability Papers publication at a special half-day forum and luncheon at Old Parliament House next...
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...
The federal government’s digital identity regime will mitigate a digital class divide by making robust identity proofing more accessible to all Australians, according to Government Services minister Bill Shorten....
Services minister Bill Shorten wants a new approach to his agencies’ policy design and implementation through a more capable public service that takes fewer leads from tech vendors and...
The federal government has abandoned a long running upgrade to the system used to calculate welfare recipients’ eligibility and payments after pouring $191 million into the tech project over...
Australians will be able to use a digital identity to witness documents online before the end of the year, removing the need for time-consuming visits to a Justice of...