Tag: National Disability Insurance Agency

NDIA mulls tech overhaul after procurement scandal

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency is considering an overhaul of its technology stack that could see it abandon a scandal linked Salesforce system after investing almost $150 million in...

Salesforce hooks into another agency with $3m deal

Posted on   |  by Justin Hendry
Salesforce has landed another federal government contract, this time securing a $3.2 million deal with the Department of Veterans Affairs (DVA) as part of a Deloitte-led project for a...

NDIA goes to ground on its ongoing Salesforce blowout

Posted on   |  by Joseph Brookes
Costs for Salesforce software and services at the National Disability Insurance Agency have reached $143 million and may rise again within weeks despite serious concerns about the management of...

NDIA procurement scandal referred to law enforcement

Posted on   |  by Joseph Brookes
The conduct of officials at the National Disability Insurance Agency has been referred to law enforcement agencies and regulators after a series of probes revealed secret meetings with ministers...

Salesforce costs hit $140 million at NDIS

Posted on   |  by Justin Hendry
The cost of the National Disability Insurance Scheme’s customer relationship management system has surpassed $140 million, climbing higher even as the Salesforce project was examined by Parliament. Cloud software...

NDIA forged ahead with CRM without business case

Posted on   |  by Justin Hendry
The Board of the National Disability Insurance Agency approved a multi-million dollar proposal for a new customer relationship management system without a business case, an independent review has found....

‘Most egregious’: Tech vendors on notice over govt gifts

Posted on   |  by Justin Hendry
Major tech suppliers to the federal government face scrutiny over their gifting practices after officials at the National Disability Insurance Agency secretly accepted thousands of dollars’ worth of gifts...

NDIA accepted Salesforce gifts as contract quadrupled to $126m

Posted on   |  by Justin Hendry
National Disability Insurance Agency officials accepted thousands of dollars’ worth of previously undisclosed gifts from Salesforce, including during the customer relationship management system tender that the US software giant...

Govt looks to reuse NDIS Salesforce platform

Posted on   |  by Justin Hendry
The Digital Transformation Agency is exploring opportunities to reuse the National Disability Insurance Scheme’s new Salesforce CRM system elsewhere in government despite an ongoing investigation into the original procurement....