Government services minister Bill Shorten has pushed back against suggestions that algorithms are being used to sort National Disability Insurance Scheme participants into support packages not suited to their...
An investigation into the selection of Salesforce as the provider of the National Disability Insurance Scheme’s new customer relationship management system has been ordered after potential issues with the...
The Royal Commission into Robodebt heard significant revelations about the series of failures that led up to the illegal tech-based scheme. Robodebt involved the use of an algorithm to...
The federal government has launched an independent review of the National Disability Insurance Scheme that seeks to improve outcomes for people with disability while putting in place a sustainable...
A parliamentary inquiry will examine the capability and culture of the agency that oversees the $30 billion National Disability Insurance Scheme after a series of recent decisions that participants...
This fourth article in the Defending the NDIS series is an insider’s look at what happened when the government took a wrecking ball to the National Disability Insurance Scheme’s...
The federal opposition has accused the government of being “wilfully blind” to the use of labour hire within the public service, amid growing concerns about the over reliance on...
The federal government’s plan to determine the size of NDIS support packages for over 400,000 participants by fitting them into 400 ‘profiles’ will be a test of algorithmic transparency,...
After more than twenty years of ‘citizen centric’ strategies by governments around the world, this week saw the demolition in Australia of any pretence of citizen-centric, participant-centric, person-centric –...
The head of the NDIS has revealed for the first time some details of how the technology sitting behind the controversial new independent assessments will operate, raising concerns that...