Tag: National Disability Insurance Agency

‘Horrified’ NDIA’s Salesforce probe drags past 2 years

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency has handed Salesforce almost $100 million in the two years it has been investigating suspected misconduct of its staff that involved the software giant....

NDIA’s Salesforce bill blows out to $170 million

Posted on   |  by Joseph Brookes
The cost of Salesforce at the National Disability Insurance Agency grew more than $30 million in six months despite serious concerns about the probity and management of the original...

The Gig Guide: Simon Bush farewells the AIIA

Posted on   |  by Trish Everingham
Outgoing Australian Information Industry Association chief executive Simon Bush has wrapped up his time at the peak representative body with a farewell address at an iAwards ceremony in Sydney....

NDIA mulls tech overhaul after procurement scandal

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency is considering an overhaul of its technology stack that could see it abandon a scandal linked Salesforce system after investing almost $150 million in...

Salesforce hooks into another agency with $3m deal

Posted on   |  by Justin Hendry
Salesforce has landed another federal government contract, this time securing a $3.2 million deal with the Department of Veterans Affairs (DVA) as part of a Deloitte-led project for a...

NDIA goes to ground on its ongoing Salesforce blowout

Posted on   |  by Joseph Brookes
Costs for Salesforce software and services at the National Disability Insurance Agency have reached $143 million and may rise again within weeks despite serious concerns about the management of...

NDIA procurement scandal referred to law enforcement

Posted on   |  by Joseph Brookes
The conduct of officials at the National Disability Insurance Agency has been referred to law enforcement agencies and regulators after a series of probes revealed secret meetings with ministers...

Salesforce costs hit $140 million at NDIS

Posted on   |  by Justin Hendry
The cost of the National Disability Insurance Scheme’s customer relationship management system has surpassed $140 million, climbing higher even as the Salesforce project was examined by Parliament. Cloud software...

NDIA forged ahead with CRM without business case

Posted on   |  by Justin Hendry
The Board of the National Disability Insurance Agency approved a multi-million dollar proposal for a new customer relationship management system without a business case, an independent review has found....