Tag: ndia

NDIA accepted Salesforce gifts as contract quadrupled to $126m

Posted on   |  by Justin Hendry
National Disability Insurance Agency officials accepted thousands of dollars’ worth of previously undisclosed gifts from Salesforce, including during the customer relationship management system tender that the US software giant...

Defence to wear new APS contractor cuts

Posted on   |  by Justin Hendry
The Defence department will need to find more than $270 million in savings over the next four years as part of the Albanese government’s extended purge of contractors and...

Govt looks to reuse NDIS Salesforce platform

Posted on   |  by Justin Hendry
The Digital Transformation Agency is exploring opportunities to reuse the National Disability Insurance Scheme’s new Salesforce CRM system elsewhere in government despite an ongoing investigation into the original procurement....

NDIA officials investigated for accepting Salesforce gifts

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency is still investigating its officials’ role in a $126 million Salesforce software contract after questions about the supplier’s influence on them and a “bizarre”...

Landmark NDIS review calls for centralised services registry

Posted on   |  by Brandon How
A landmark review of the National Disability Insurance Scheme has recommended that the federal government develop a centralised online registry of locally available disability support and services for participants....

Salesforce pricing leaked to Microsoft in first NDIS CRM tender

Posted on   |  by Justin Hendry
Confidential Salesforce pricing information was accidentally leaked to Microsoft in a 2019 tender for the National Disability Insurance Scheme’s new customer relationship management system, documents reveal. The blunder forced...

Data of 11,000 people stolen in NDIS breach

Posted on   |  by Justin Hendry
The records of 11,000 National Disability Insurance Scheme participants and other related parties have been compromised in a data heist from inside the National Disability Insurance Agency. A Sydney-based...

Committee bombshell: NDIA has been operating unlawfully

Posted on   |  by Marie Johnson
The long-awaited report from the Parliamentary committee Inquiry into the Culture and Capability of the National Disability Insurance Agency (NDIA) has landed. And it is steaming. After ten years...

Salesforce is charging govt for licences no one uses

Posted on   |  by Joseph Brookes
Salesforce is charging Australia’s disability insurance agency for user licences that the agency does not use, under contract costs that have quadrupled to more than $100 million and has...