Tag: PACE

NDIS Salesforce software now costs $5m-a-month

Posted on   |  by Justin Hendry
The federal government will pay more than $5 million a month for the Salesforce software powering the National Disability Insurance Scheme, under a newly signed contract with the US...

Tainted NDIA tech, Digital ID cop audits

Posted on   |  by Joseph Brookes
Controversial National Disability Insurance Scheme software and Australia’s fledgling Digital ID system will go under the audit office microscope this year amid concerns about both schemes. The audit on...

‘Horrified’ NDIA’s Salesforce probe drags past 2 years

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency has handed Salesforce almost $100 million in the two years it has been investigating suspected misconduct of its staff that involved the software giant....

NDIA’s Salesforce bill blows out to $170 million

Posted on   |  by Joseph Brookes
The cost of Salesforce at the National Disability Insurance Agency grew more than $30 million in six months despite serious concerns about the probity and management of the original...

Salesforce costs hit $140 million at NDIS

Posted on   |  by Justin Hendry
The cost of the National Disability Insurance Scheme’s customer relationship management system has surpassed $140 million, climbing higher even as the Salesforce project was examined by Parliament. Cloud software...

Govt looks to reuse NDIS Salesforce platform

Posted on   |  by Justin Hendry
The Digital Transformation Agency is exploring opportunities to reuse the National Disability Insurance Scheme’s new Salesforce CRM system elsewhere in government despite an ongoing investigation into the original procurement....

Salesforce pricing leaked to Microsoft in first NDIS CRM tender

Posted on   |  by Justin Hendry
Confidential Salesforce pricing information was accidentally leaked to Microsoft in a 2019 tender for the National Disability Insurance Scheme’s new customer relationship management system, documents reveal. The blunder forced...

Salesforce bags another $4m for its $124m NDIS platform

Posted on   |  by Justin Hendry
Salesforce has been handed another $4 million for the customer relationship management system that will serve the National Disability Insurance Scheme from late October, bringing the cost of its...